Terms of Service

Welcome to Mudra Jewels. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.

1. Website Usage

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree not to use the website for any unlawful purpose.
You must not upload or transmit viruses, malware, or harmful code.
You agree not to interfere with the security or functionality of the website.

2. Customer Accounts

If you create an account with Mudra Jewels, you are responsible for maintaining the confidentiality of your account information and password.

Provide accurate and complete information.
Keep your login credentials secure.
Notify us immediately of any unauthorized use of your account.

3. Orders & Product Availability

All orders placed on our website are subject to acceptance and availability.

We reserve the right to cancel or refuse any order.
Products may become unavailable without prior notice.
We may limit quantities purchased per customer or order.

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice.

Payments must be completed through the available payment methods at checkout.
Orders will only be processed after successful payment confirmation.
We do not store complete card details on our website.

5. Shipping & Delivery

We aim to dispatch and deliver products within the estimated timelines mentioned on the website.

Delivery times may vary based on location and courier services.
We are not responsible for delays caused by courier partners or unforeseen circumstances.
Additional charges may apply for re-delivery if a shipment is returned due to incorrect address or customer unavailability.

6. Returns, Replacements & Refunds

Returns, replacements, and refunds are governed by our Refund Policy.

Damage claims must be reported within the specified time mentioned in our Refund Policy.
An unboxing video may be required for verification of damaged products.
Claims that do not meet our policy requirements may not be approved.

7. Product Information

Our products are imitation jewellery and may have slight variations in color, finish, or design due to photography, lighting, and screen settings.

Product images are for representation purposes only.
Slight variations should not be considered defects.
We strive to ensure all product descriptions are accurate.

8. Intellectual Property

All content on this website, including images, logos, designs, text, and graphics, belongs to Mudra Jewels and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Mudra Jewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the total value of the order placed by the customer.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Updated terms will be posted on this page and become effective immediately upon publication.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: mudrajewelsonline@gmail.com

Phone: +91 8610056383